Welcome to Unbound, a fitness and coaching platform that helps trainers manage clients and helps clients track workouts, habits, and progress. These Terms of Service ("Terms") govern your access to and use of Unbound's mobile applications, web application, website, and related services ("Services").
By creating an account, downloading the app, or using any Unbound Services, you agree to these Terms.
If you do not agree, do not use the Services.
1 - Who We Are
Unbound LLC ("Unbound," "Company," "we," "our," or "us") provides tools for personal trainers ("Trainers") and their clients ("Clients") for fitness management, communication, and tracking.
Unbound is located in the United States and the Services are intended only for U.S. - based users.
2 - Eligibility
You must:
• Be at least 13 years old
• Reside in the United States
• Create an account with accurate information
• Not be prohibited from using online services under U.S. law
If you are under 18, you must have parent/guardian's consent to use Unbound.
3 - Account Registration
You are responsible for:
• Maintaining the confidentiality of your login credentials
• All activity under your account
• Ensuring the accuracy of your personal information
• Notifying us immediately of unauthorized access
We may suspend or terminate accounts for violating these Terms.
4 - Trainer and Client Responsibilities
Trainers
• Are solely responsible for the accuracy and legality of any coaching, meal plans, guidance, or fitness programs they provide.
• Agree that Unbound is not responsible for coaching outcomes, injuries, or nutrition recommendations delivered through the platform.
Clients
• Understand that Unbound does not provide medical, nutritional, or fitness advice.
• Agree that any exercise or dietary actions they take are at their own risk and should be done under professional guidance.
5 - Platform Use
You agree not to:
• Post harmful, illegal, or abusive content
• Harass trainers or other users
• Use the Services for commercial purposes unrelated to fitness training
• Attempt to reverse engineer or damage the platform
• Upload viruses or malicious code
• Impersonate another person
6 - Payments and Subscriptions
If you purchase a subscription, training program, or other product:
• All prices are shown before checkout
• Payments are processed securely via Stripe
• You authorize us to charge your selected payment method
• Subscriptions renew automatically unless canceled
You may cancel any time, but refunds are subject to our Refund Policy.
7 - Intellectual Property
All app content, branding, logos, software, and features belong to Unbound. You may not copy, modify, distribute, or create derivative works without our written permission.
Trainers retain ownership of workout plans, programs, and other content they create.
8 - User Generated Content
You may upload:
• Bodyweight records
• Meal logs
• Progress data
• Workout data
• Chat messages
You retain ownership of your content, but you grant Unbound a license to store and display it within the app solely to provide the Services.
9 - Health Disclaimer
Unbound is not:
• A medical service
• A provider of professional nutrition advice
• A provider of physical therapy or rehabilitation
Always consult a physician before starting any fitness program.
Use of the app is at your own risk.
10 - Communications
You consent to:
• Receiving emails related to your account
• Receiving push notifications (if enabled)
• Trainers communicating with you through the platform
You may opt out of non-essential communications at any time.
11 - Third Party Services
Unbound may integrate with third-party tools such as Stripe, analytics providers, or authentication services.
We are not responsible for the practices or performance of third-party tools.
12 - Termination
We may terminate or suspend your account if you:
• Violate these Terms
• Misuse the platform
• Engage in illegal activity
• Do not comply with payment terms (if applicable)
You may delete your account at any time.
13 - Limitation of Liability
To the maximum extent allowed by law:
• Unbound is not liable for injury, health outcomes, lost revenue, lost data, or damages arising from use of the platform.
• Total liability will not exceed the amount you paid to Unbound in the past 12 months.
Use the platform at your own risk.
14 - Indemnification
You agree to indemnify and hold Unbound harmless from claims arising from:
• Your use of the Services
• Your content
• Your interactions with trainers or clients
• Your violation of these Terms
15 - Dispute Resolution/Governing Law
These Terms are governed by the laws of the State of Alabama.
You agree that any dispute with Unbound LLC will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA), rather than in court. Arbitration will take place in Jefferson County, Alabama, unless otherwise required by law.
You and Unbound LLC also agree to waive any right to participate in a class-action lawsuit or class-wide arbitration.
16 - Changes to These Terms
We may update the Terms at any time. If changes are significant, we will notify you via email or in-app message.
Continued use means you accept the updated Terms.